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Medical Receptionist

Job Description

POSITION SUMMARY


The Medical Center Receptionist provides secretarial support, including patient scheduling, appointments, confidential records, prepping patient charts, and filing. The receptionist is also responsible for the efficient operation of the front office. Must have excellent interpersonal and organizational skills.


QUALIFICATIONS



  • High School Graduate

  • Excellent telephone skills

  • Must be willing to travel if needed (Templeton and Grover Beach).

  • Typing skills of 50wpm (preferred )

  • Basic knowledge of patient accounting and insurance systems

  • Data entry and basic computer skills such as excel, word, outlook etc;

  • Basic knowledge of the requirement for patient schedule and processing for pain procedures

  • Must be able to adapt quickly to office routine and to work with frequent interruptions

  • Knowledge in medical terminology and protocol

  • Knowledge of patients' rights and medical-legal aspects for release of information (I.e., HIPAA guidelines)

  • Must pay attention to detail, stay organized, be flexible and have good communication skills

  • Traveling required to Templeton and Grover Beach


RESPONSIBILITIES


The Medical Center Receptionists job duties include, but are not limited to:



  • Collecting co-payments and cash payments

  • Maintaining and requesting supplies needed

  • Answering telephones and scheduling appointments

  • Check fax machine and distributing faxes accordingly

  • Checking in the patients and collecting co-pays at appointment times

  • Make follow up appointment as patients leave the office and follow up with cancellations and no shows

  • Maintaining the waiting room, including office music, television, and heating/cooling

  • Screening incoming calls and routine calls; taking detailed messages such as patients name, dob, pharmacy name and number along with medications name, before forwarding to clinical staff and doctors

  • Checking in all patients, including assisting in filling out all required forms and insurance information so billing is completed and accurate

  • Greeting, acknowledging and directing everyone who walks through the door, being sensitive to each patient's needs and fears


 



Company Description
Lags Medical Centers is the primary care musculoskeletal provider for California's Ventura County, Central Coast, Central Valley, and now Portland, Oregon. Lags' commitment to total wellness and holistic healing is rooted in the use of non-invasive, ethical, and cost effective treatment plans that help patients manage and alleviate pain.
Lags has a 15 year record of working closely with community health centers, community healthcare providers and insurers to create meaningful relationships with patients and treatment plans that work.
Lags Medical Centers provide treatment options for patients that focus on total wellness. Our treatments are intended to be restorative, minimally invasive and avoid the expenses of long term medications.
In California's Ventura County, Central Coast and Central Valley, Lags works closely with county community health centers, as well as Concentra in Fresno. We have become the preferred provider in pain management for the regions' medi-Cal populations and now Lags is opening the first Oregon facility in Portland.



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